Privacy Policy / Specified Commercial Transactions Act Information

Seller

Name: International Tennis Academy Co., Ltd.

Operations Manager

Bing Fu

Address

Compliance with and Review of Laws and Regulations

We comply with applicable Japanese laws and other regulations regarding the personal information we hold, and we review this policy as necessary to continuously improve it.

Payment Methods

Credit card or bank transfer

※If the court reservation is made through our company, advance payment may be required.

Cancellations and Refunds

Cancellations made within 7 days before the lesson will incur a cancellation fee.

In the case of a no-show cancellation, a penalty fee will be charged.

※Even if the above does not apply, if the court reservation is made through our company, cancellation fees will be charged according to the court's regulations.

International Tennis Academy Co., Ltd. (hereinafter referred to as "the Company") declares that it establishes, publishes, and complies with the following policy regarding the handling of personal information.

（1）Information Collected and Methods of Collection

A. The Company acquires customers' personal information by lawful and fair means in the following cases. a.　When contacting the Company b.　When applying for membership or after joining the Company B. The information the Company collects from customers is as follows: a.　Full Name b.　Date of Birth c.　Email Address d.　Address e.　Contact Phone Number f.　Emergency Contact Information g.　Payment Information h.　Previous Exercise History (Optional)

（2）Purpose of Use

The Company uses the personal information obtained from customers for the following specified purposes. a. To provide services to customers (hereinafter referred to as "the Service"), including processing lesson fees and payments, as well as understanding customers' health conditions to ensure their safety. b. To send important notifications such as changes to the terms and conditions related to the Service. c. To provide information about the Service and to improve the Service using usage statistics data. d. To appropriately respond to communications and inquiries addressed to the Company. e. To contact customers in case of emergencies.

（3）Provision of Personal Information to Third Parties

The Company will not disclose or provide customers' personal information to third parties without the customers' consent, except in cases based on laws or other special reasons.

（4）Management of Personal Information

The Company installs security cameras in areas where personal information is handled and takes measures to prevent theft or loss of devices and documents containing personal information, ensuring accurate and proper management of personal information.

（5）Disclosure and Correction of Personal Information

When a customer requests disclosure, correction, suspension of use, or other actions regarding their personal information held by the Company, the Company will verify the identity of the requester and respond appropriately. However, this does not apply if the Company is not obligated to disclose or take such actions under the Personal Information Protection Law or other laws.

（6）Procedures for Requests Regarding the Disclosure of Personal Information

If you wish to request disclosure or other actions, please submit your request in writing or by email, clearly stating the details of your request. At that time, please also provide identification documents (hereinafter referred to as "identity verification documents") to confirm your identity. A. Identity Verification Documents a 　One of the following is sufficient A valid government-issued photo ID (such as a driver’s license, passport, or My Number card) within the validity period. b.　The following require two documents to be submitted Valid government-issued identification without a photo (such as a copy of a family register extract, a copy of a resident record issued within the last three months, a copy of a foreign resident registration card, or a national pension handbook, etc.) — two documents are required. B. Handling Fee As a general rule, no handling fee is required. However, if any actual costs are incurred, we will inform you in advance. C. Mailing Address for Documents 103-0007 (postal code) 5th Floor, Nihonbashi Hamacho 2-chome Building, 2-43-4 Nihonbashi Hamacho, Chuo-ku, Tokyo Attn: International Tennis Academy Co., Ltd. D. Email Address info@ita.club

（7） Data Retention Period

The Company will delete personal information obtained from customers three years after the customer has withdrawn from the Company. (If the customer did not join the Company but only made an inquiry, the information will be deleted one year after the inquiry.)

（8） Personal Information Inquiry Contact

The contact point for inquiries regarding our personal information handling policy is as follows. Email Address：info@ita.club Phone Number：03-6264-8517 Business Hours：Weekdays, 10:00 AM to 5:00 PM

（9） Revision

The Company may revise this policy at its discretion. However, if there are procedures required by the Personal Information Protection Law or other applicable laws for such revisions, the Company will carry out the revisions in accordance with those laws. In the event that the Company changes this policy, the implementation date and details of the revised policy will be communicated to customers. We will inform customers of the changes by the following methods A. Posting on the Company’s website B. Notification to customers C. Other appropriate methods